Installation services
Set up right the first time
Flat package prices, a clear per-device fee, and nothing billed that wasn't on your written quote.
Packages
Choose how hands-on you want us
Remote setup
- Zoom account and number setup
- Number transfer filed for you
- Up to 2 devices, $20 each after
- Live video walkthrough
Home on-site
- Everything in Remote setup
- Adapter wired to your house jacks
- Up to 3 devices, $40 each after
- Wi-Fi and battery backup check
Business on-site
- Site survey and network check
- Install, label and test every phone
- 911 locations registered per desk
- Cutover-day support on site
Add-on services
Priced per item
| Service | What's included | Price |
|---|---|---|
| Number transfer (port) | LOA paperwork, carrier follow-up, cutover scheduling. First number included with any package. | $15 / extra number |
| Auto receptionist design | Menus, greetings, business hours, holidays, ring groups and call queues. | $195 |
| Staff training | One hour on-site or by video, recorded, plus a one-page cheat sheet. | $125 / session |
| Care plan | Moves, adds and changes done for you, plus priority support. | $29 / month |
| Free line review | We read your phone bill and tell you what you have and what you'd save. | $0 |
Install day
What happens, in order
Pre-build
Users, extensions, call flow and phones are configured before we arrive.
Week beforeNetwork check
We test bandwidth, check the router settings that affect calls, and connect the PoE switch and battery backup.
30–60 minPhones in
Each phone is installed, labeled with its extension and given a test call in and out, including 911 address checks.
10 min / phonePort goes live
Once the carrier releases your number, calls start arriving on Zoom. We call it from outside to confirm.
On FOC dateTraining
Transfers, voicemail, the mobile app and the admin portal. Then we leave a cheat sheet on every desk.
1 hourTo get the most accurate quote
Have these ready
- A recent bill from your current phone company (all pages)
- The account PIN or passcode for that account, needed to transfer numbers
- How many people need a phone, and who answers the main line
- Any fax machines or door buzzers
- Your internet provider and a photo of your router area
- Bringing your own phones? The make and model of each, so we can confirm they work before you order
Ready to schedule?
Tell us what you have. We reply with a written quote within one business day.